Your tasks:
● You will own our print products (funeral print, death notice production) across all markets.
● You shape your product's roadmap based on our product vision in close collaboration with leadership and the rest of the product team.
● You are the advocate of our customers - understand their needs (through direct conversations, surveys, analytics and feedback through our sales, account management and operations teams) and translate them into product requirements.
● You manage priorities and the product backlog and ensure we are always working on the most impactful things.
● You work hand in hand with designers, developers and customer-facing stakeholders to ship kick-ass features.
● You liaise with internal stakeholders to understand their needs, provide transparency and orchestrate product-related decision-making processes among them.
● You facilitate a productive working model and agile development process for the team together with the engineering counterparts.
● You work with the rest of the product team on platform-wide initiatives and features.
● You foster a culture of transparency and communication and challenge others while letting them challenge you to deliver the best results possible.
● You orchestrate the go-live and roll-out of features with internal stakeholders and get our customers excited about them.
Your skillset:
● You have at 4+ years of hands-on work experience managing customer-facing software products in a fast-paced environment.
● You have a proven track record of successfully launching B2B SaaS or e-commerce products and you are an expert in optimizing the commercial performance of your products.
● You have deep experience in effectively leading the entire software product development cycle, from discovery to post-launch support.
● You have experience working in an agile product development process and with Product Board, Jira, Notion, or similar tools.
● You are analytical and data-informed, seeking the truth in numbers and facts and use them to frame and sell your ideas.
● You love working with and thrive in the presence of people with diverse backgrounds, talents, and mindsets.
● You can handle ambiguity and are a pragmatic and resourceful problem solver.
● You are a highly motivated self-starter who is willing and eager to go the extra mile.
● You are a great communicator; you have excellent written and verbal skills in English and German.
● You are a highly motivated self-starter who is willing and eager to go the extra mile
About us
Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work.
We are more than just a company – we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence, supporting every funeral service provider and their partners with our all-in-one technology platform.
Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world, we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world – be part of this exciting journey with Rapid Data.